Bot Profile
Efficiency: high
Complexity: low
Robotic Process Automation
TechnologyOutcomes
Velocity
Productivity
Cost to Close
Benefits
Reduction in errors and time taken to do manual validation between document and USPS website
Problem Statement
The operations team processes deed/mortgage document information through Loan Origination System to generate the title reports. This process required manual verification of the addresses associated with the order ID. The associate is required to manually validate the given address in the document against USPS website to ensure given address is valid. This consumes a significant time leading to delayed turnarounds, error in verification of the address.
Solution
The team developed an automated solution which will validate the given address in the USPS website and process the order in Loan Origination System(LOS) seamlessly. Thus eliminating the possibility of error and reduce the navigating time between LOS & USPS website for verification.
Tech Specs
Address validation CoBot is an unattended digital employee that uses robotic process automation to validate the address on USPS website and update the correct address on the LOS or Title System.
Expertise
- Validate the given address in the USPS website to ensure accuracy.
- Address check CoBot is an attended digital employee powered by WinAutomation RPA and can be easily integrated with any system/solution to address the specific validation requirements